Shipping

• Germany: €2.99 shipping cost

• EU: €4.99 shipping cost

• Switzerland: €5.99 shipping cost

Delivery

Your order is usually processed within 24–48 hours.
Delivery time from shipment:

• Germany: 6–12 business days

• Switzerland: 8–14 business days

• International: 9–17 business days

Tracking

Once your package has been shipped, you will receive a confirmation email with a tracking link. This allows you to track the status of your order online at any time.

Shipping Providers

Shipping is carried out with DHL, DPD, UPS, Swiss Post, or NL Post – depending on the destination region and availability.

Delivery Delays

If delays occur (e.g., due to strikes, extreme weather conditions, or logistical bottlenecks), we will inform you as soon as possible via email.

Undeliverable Shipments

If a package cannot be delivered (e.g., due to incorrect address or non-collection), we reserve the right to deduct the return shipping costs from the refund amount.